What older people want: Commissioning home care for older people
21 August 2020
What older people want: Commissioning home care for older people
Commissioning home care for older people
From a Report from scie (Social Care Institute for Excellence)
What older people want: Commissioning home care for older people
Older people want their home care to meet their social and emotional needs. No matter how frail or physically disabled they are, they want to go outside, continue friendships, and take part in community life. (Very few care packages include support for activities outside the house).
Most older people being cared for at home want a warm relationship with their paid carers and place a lot of value on the conversation.
Continuity of care is seen as vital by users who want a few regular carers whom they can get to know.
Older people do not want a ‘one size fits all’ care package.
Older people want to be able to get in touch easily with those who organise their care.
They want a care plan that can be explained to them clearly and is easy to understand.
People want to be seen as individuals.
They want to be listened to and have a care package that can be changed if their needs change,
Older people want to work with providers who help to give them a feeling of being in control and of wellbeing.
This could have been written by Able Community Care as we agree and strive to provide a service which encompasses all of the above and have done so since 1980.